Frequently Asked Questions
Everything you need to know about our premium art prints and shipping.
What kind of paper quality can I expect?
All Poptart Posters are printed on 200gsm museum-quality matte paper using archival inks to ensure vibrant colors that do not fade over time.
Are the posters shipped in frames?
To ensure the safest transit and lower shipping costs for you, our posters are shipped unframed in protective reinforced tubes, unless a framing option is specifically selected at checkout.
How long will it take to receive my order?
Orders are typically processed within 2-4 business days. Depending on your location, shipping usually takes an additional 5-10 business days for domestic orders.
Do you offer international shipping?
Yes, we ship our art worldwide! International shipping rates and delivery times are calculated at checkout based on your specific destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your poster arrives damaged or if you are unhappy with the print quality, please contact our support team for a replacement or full refund.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.